Walmart Phone Return Policy 2022 (Contracts, Iphones + More)
Walmart’s current logo since 2008
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Walmart Home Office (headquarters) in December 2012
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| Formerly |
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| Type |
Public |
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ISIN |
US9311421039 |
| Industry |
Retail |
| Founded |
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| Founder |
Sam Walton |
| Headquarters |
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U.S.
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Number of locations
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 10,593 stores worldwide (January 31, 2022) [2] [3] |
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Area served
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Worldwide |
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Key people
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| Products |
Supermarket , Hypermarket , Superstore , Convenience shop |
| Services | |
| Revenue |
US$ 559.2 billion (2020) [4] |
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US$22.55 billion (2020) [4] |
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US$13.70 billion (2020) [4] |
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Total assets |
US$252.5 billion (2020) [4] |
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Total equity |
US$87.53 billion (2020) [4] |
| Owner |
Walton family (50.85%) [5] |
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Number of employees
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2,300,000 (Jan. 2021) [4] U.S.: 1,600,000 |
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Divisions |
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Subsidiaries |
List of subsidiaries |
| Website |
walmart.com |
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Footnotes / references [6] [7] [8] |
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Walmart is known for stocking the latest smartphones in its stores. This may make you wonder about Walmart’s return policy.
Walmart has a phone return policy that allows you to return prepaid phones within 14 days from the date of purchase. This applies only to 2022. All phones must remain in their original condition. This includes the packaging, receipt, and accessories. The postpaid contract phone phones can be returned within 30 days.
Prepaid phones have a 14 day return window. But, prepaid phone numbers, minutes, and pins cannot be returned.
You will need to be more careful when returning contract phones. The return period for a contract phone is 30 days. However, the phone must be in good condition and meet certain requirements.
Walmart will not accept returns of phones that do not have the listed items. Walmart will accept some items returned without receipt, but not phones.
Additionally, your phone will not be accepted for return if it is not in the exact condition it was purchased.
Is it possible to return your cell phone at Walmart for up to 30 days?
When it comes to cell phone returns, Walmart has a pretty strict policy. Walmart gives you 14 days to return your cell phone after it was delivered or purchased.
To receive a refund, Walmart asks that the cell phone is in its original, undamaged condition.
There are guidelines in place for if your phone gets damaged, or you accidentally open the box.
Walmart Will Allow You To Return Your Damaged Mobile Phones
Walmart does not allow cell phones to be returned if they have been damaged or used less frequently.
If your smartphone has suffered water damage, or cracks, however, the Walmart Protection Plan will allow you to get a full refund.
If you order a cell phone online and it is damaged or defective upon delivery, Walmart will process your return as long as it is within 14 days.
Only problem is, all cell phones purchased online must be returned by mail.
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Walmart allows you to return opened cell phones
Walmart generally accepts returns on toys or TVs opened by children, but not cell phones.
When returning an unlocked phone, used, or with the box opened, you can only exchange the phone for the same (or similar) model.
Can You Return iPhones At Walmart?
If you buy an iPhone at Walmart, the return policy is the same as the other cell phones Walmart carries.
Just like other models, ensure you bring in the Apple iPhone box, charger adapter, cable, and manuals.
Can You Return Prepaid Cell Phones At Walmart?
Walmart allows you to return both prepaid and contract smartphones, provided that the returns are made within 14 calendar days.
The return policy for postpaid phones, prepaid phones cards and SIM cards (also called contract phones) is however different.
You might find that certain restrictions on contract phones can affect your return procedure.
Walmart will not accept any returns, refunds or replacements of SIM cards or prepaid phones.
Are Cell Phones Returnable at Walmart?
Walmart has a return policy that requires all customers to send in the product within 90-days of receiving it.
If you want to make a return at Walmart for your cell phone, then you will need the receipt.
Walmart will be able, if necessary to verify your purchase receipt.
However, if the Walmart employees cannot find a record of your purchase, they do have the right to deny your return.
You should also bring your valid government-issued photo ID when you return your cellphone to Walmart.
How do I return cell phones that were purchased from Walmart
The cell phone return policy is easy whether you bought your phone online or in-store.
However, it is important to note there is a slight difference in the return process between the 2 purchasing methods.
You cannot return a Walmart cell phone if you buy it online. Instead, send the phone back to Walmart using the postal mail.
To begin, go to Walmart’s online return page and log in or enter your email. To return an item, click on the ‘Purchase Details’ button.
After that, you can click “Start a return” next to your item. This option will let you print out a free return shipping label.
Walmart stores allow you to return your cellphone during store hours.
All original packaging and accessories must be included for both in-store and online returns. Walmart reserves the right not to accept your return.
What is the best way to get a refund for a cell phone return at Walmart?
Walmart instantly issues a refund after your return of the cell phone has been accepted.
Walmart can issue refunds to original payment forms.
In other words, if you purchase your cell phone from Walmart with a debit or card, you will have the opportunity to put the full amount back onto the card.
Walmart will cash-refund you for any payment made with a check if you purchased the cell phone.
What Kinds Of Cell Phones Does Walmart Sell?
Walmart sells cell phones of the most renowned brands across the country. Walmart offers a wide range of cell phone models, including refurbished phones and newer versions.
Walmart stocks the following cell phones brands:
For more information on Walmart’s return policies, please visit our posts related to Walmart iPad and Walmart Apple watch returns policies, as well as the Walmart return policy after 60 days.
Walmart will accept returns on cell phones within 14 days of the original delivery date or purchase.
For Walmart to accept your cell phone return, you must bring in all the original packaging and accessories, and the cell phone must be undamaged.
Can I Return My Iphone Back To Walmart?
You can return your prepaid or contract phone to Walmart as long as it is within 14 days from the purchase.
What Is The Return Policy For Cell Phones At Walmart?
Whether you bought the phone online or in-store, Walmart accepts returns within 14 days of the original purchase or delivery date. You must bring in all of the original packaging and accessories, as well as an undamaged cell phone, in order for Walmart to accept your return.Jan 18, 2022
What is the Best Price Walmart Will Pay for an Iphone?
Walmart Savings: Up to $100 Available while stocks last $100 iPhone Discount is an increase in the price paid for your device through a contract payment. Only valid for purchase of installment plan. No penalty for early payment.
Walmart’s Return Policy For Apple Products.
Returns of iPads purchased from Walmart stores or Walmart’s online store are possible within 30 days. Marketplace-sold iPads are returnable for a maximum of 15 days. You must return your iPad with its original packaging.
.Walmart Phone Return Policy 2022 (Contracts, Iphones + More)