Can You Turn Home Depot Store Credit Into Cash

Can You Turn Home Depot Store Credit Into Cash In 2022?

Penney OpCo, LLC
Formerly J. C. Penney Company, Inc.
Type Private company


: JCP (1927–2020)

OTC Pink

: JCPNQ (May 2020-January , 2021)

OTC Pink

: CPPRQ (as Old COPPER Company, Inc, January 2021 – February 2021)
Industry Retail
Founded April 14, 1902

; 119 years ago




Kemmerer, Wyoming

, U.S. (J. C. Penney Company)

October 29, 2020

; 16 months ago





(Penney IP, LLC)
James Cash Penney

William Henry McManus (J. C. Penney Company, Inc.)
Headquarters Texas


Plano, Texas





Number of locations
629 (February 2021)


Area served
United States
Key people
Ronald Tysoe


Marc Rosen


Bill Wafford


Shawn Gensch


  • Clothing
  • cosmetics
  • electronics
  • footwear
  • furniture
  • housewares
  • jewelry
  • toys
  • appliances
Revenue Decrease


11.167 billion



million (2019)


million (2019)

Total assets

US$5.900 billion (2021)

Total equity

US$829 million (2019)
Simon Property Group


Brookfield Asset Management
Number of employees

(Aug. 2021)






Footnotes / references





Home Depot has a flexible returns policy that allows customers to return items without proving purchase. They can also exchange for Store Credit.

  • You may wonder if Home Depot Store Credit can be converted into cash if you have received it for a Home Depot return. Below is the information I have found.
  • Can You Turn Home Depot Store Credit Into Cash In 2022?

    How can you convert Home Depot store credit to cash in 2022

    Home Depot has made it impossible for customers to convert Store Credit into cash starting in 2022. Home Depot grants Store Credit for the replacement of a returned item. Store Credit is only available in-store.

  • Read on for more information about the reasons you cannot convert your Store Credit to cash at Home Depot or how to check your Store Credit balance.
  • Why can’t my Home Depot Credit be exchanged for cash?

    The Store Credit card issued by Home Depot when an item is returned to the store is non-transferable, meaning you cannot turn it back into cash.

    Along with that, it is also tied to the customer’s photo ID which is checked when credit is redeemed in-store.

    Home Depot typically issues Store Credit for any return not receiving payment in the original form.

    Store Credit cannot be returned if valid proof is not available.

    These Store Credits cannot be converted to cash because they are issued in exchange for unwanted items.

    Credit is linked to return, which cannot be repaid in original form.

    Store Credit at Home Depot is now linked to customers’ photo ID in order to prevent the online sale of Store Credit.

    Store Credit cannot therefore be sold for cash.

    Can You Turn Home Depot Store Credit Into Cash In 2022?

    My Home Depot Store Credit Can I Be Used Online?

    Home Depot Store Credit cannot not be used online.

    Home Depot implemented this policy to prevent customers from purchasing fraudulent Store Credits online.

    What stores can I use my store credit at?

    Home Depot Store Credits can be used at any Home Depot Store provided your photo ID is attached to it.

    To prevent fraud, a government-issued photo identification is needed during the process.

    Can You Turn Home Depot Store Credit Into Cash In 2022?

    How can I see my Home Depot Store Credit Balance and check it?

    Checking the balance of Home Depot Store Credits is only possible if you visit the store. A cashier will check it.

    Keep in mind that you cannot check the balance of a Home Depot Store Credit card online.

    Previously, customers could contact Home Depot via phone to find out the balance of their Store Credit, but this option is no longer available.

    Can I Use Home Depot Store Credit To Buy Gift Cards?

    Home Depot Gift Cards cannot be purchased with Home Depot Store Credit.

    Instead, gift cards can be purchased at Home Depot using cash, MasterCard, Visa, Discover, and PayPal.

    It is important to note, however that Home Depot Consumer Credit Card cards can not be used in order to purchase Home Depot Gift Card.

    Home Depot Gift Card operate via a third party. This means that Home Depot doesn’t have final say on how cards can be used.

    Store Credit is not available to purchase Home Depot Gift Card cards.

    Can You Turn Home Depot Store Credit Into Cash In 2022?

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