Petsmart Return Policy 2022 (Pets, No Receipt, Chewy + More)
PetSmart is renowned for selling a variety of pet supplies such as food, toys, cages, and aquariums, along with a range of live pets including cats, dogs, fish, birds, and more.
PetSmart allows returns on items that are in good conditions, but excludes shipping costs and gift wrap. Customers typically have 60 days to return products purchased online or in-store with valid proof of purchase. You cannot return live animals within the 14-day period.
What Is PetSmart’s Return Policy For Live Animals?
You can return live pets purchased from PetSmart, such as snakes and hamsters or iguanas to PetSmart, within 14 days of purchase.
To be eligible for a return at PetSmart, you will need to bring back the animal, as well as your receipt and other paperwork or relevant information received at the time of purchase.
PetSmart will refund your purchase if the animal dies within 30 days.
You will also need to have a photo ID from your state to submit your PetSmart returns.
What Is PetSmart’s Return Policy For Fish?
Similar to live animals, PetSmart will give you 14 days to return fish to its stores, along with the receipt and a valid government-issued photo ID.
Remember that you must return a dead fish at the same store where it was purchased. You will also need to provide PetSmart with a sample of the water to be tested.
PetSmart allows you to return items without the packaging
PetSmart stated that items in original packaging are eligible to be returned.
You may not be allowed to return the pet box from PetSmart if it’s missing.
Please note that PetSmart will accept any returns with or without the Box if you believe you are eligible.
Do I have the right to return opened items to PetSmart?
PetSmart will accept opened products as long as the packaging is still in its original condition.
PetSmart offers a return policy if the food is not opened and you wish to replace it with a new brand.
You will have only 14 days to return any opened pet products to PetSmart. This is in contrast to the 60-day period for items that are not yet open.
Can I Return An Item Or Animal Without The Receipt To PetSmart?
PetSmart may require you to provide a receipt to send items back to them for their monetary value.
PetSmart does not allow you to return items without a receipt. To do so, bring your item along with a copy of your government-issued photo ID.
PetSmart will provide a merchandise return card after verifying your identity. It can only use at PetSmart.
You can make an exchange if your receipt is not available. However, the remaining balance of any payment will be returned to it in the original method, which could have been cash or card.
PetSmart, can you lookup my receipt?
You can see your past orders and track them. It will also make it much easier to return the items you have received without needing a receipt.
PetSmart Treats Rewards lets you view your complete rewards program online. It also includes all orders.
Can I Return Chewy Items To PetSmart?
Unfortunately, PetSmart does not accept returns on Chewy items as of 2022.
Petsmart has Chewy but they run the business separately and frequently sell different products.
Do I have the right to return damaged items to PetSmart?
A return/exchange is possible for damaged merchandise purchased online or at PetSmart.
Return the item to the nearest PetSmart or call the PetSmart Customer Service System at 1-888-8399638.
However, note that you have 30 days after delivery or 60 days after an in-store purchase to return your item to PetSmart if it is damaged or defective.
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What Are The PetSmart Return Exceptions?
PetSmart cannot accept returns for certain products even though they’re in new, unopened condition.
How can I return PetSmart products to my store?
PetSmart orders can be returned to stores by simply returning the items, receipts, and proof of payment.
You can bring your items back to PetSmart stores, but you must return them to the store where they were purchased.
Where can I send my petSmart order back online?
PetSmart offers several options for returning items that you purchased online.
For a full refund or exchange, you may return online orders to PetSmart.
PetSmart’s online store locator can help you locate the closest location to you. Or you can call (888 839-9638) to inquire.
It is important to keep the item in original packaging.
To receive your refund you’ll need the exact card that you used for payment.
You will receive a return card if you don’t have the PetSmart card or paid through an online payment system like PayPal.
PetSmart merchandise returns cards cannot be exchanged for cash. They can be only used in PetSmart.
You can also return your PetSmart online orders by mail, although you will be liable to pay for the return shipping.
To return your PetSmart online order, you must pack it securely and include the packing slip, ensuring to make a copy for your record.
Use a trackable and insured method to ship your PetSmart returns label.
You will not be able to exchange your PetSmart online purchase via mail, as it is only eligible for return.
How can I obtain a PetSmart Refund for my Return?
PetSmart will send you a refund using the same method that you paid for the item.
In-store cash will also be given back if the cash was used to purchase an item.
Note that if you purchased your PetSmart item with a check, you may need to wait for 10-days after purchase to receive a refund, either by cash or a merchandise return card.
Additionally, if you purchased a PetSmart item with a credit card, the amount you paid will be returned to your credit card when you make the return.
The cash you receive will go towards the cost of the item if it was purchased with your debit card.
In order to receive a monetary reimbursement, your card must match the purchase card. You will not be allowed to return merchandise.
PetSmart’s Return Policy: What is it doing with the items that have been returned?
PetSmart often disposes of its returned items as they are no longer safe for sale.
It is vital to be aware of the potential dangers that many products can have on your pet’s health.
You can read more on PetSmart policies by visiting our articles PetSmart return policy, PetSmart coupon, and PetSmart exchange policy.
PetSmart lets you return various products such as live animals and open foods.
It is recommended that you have the original method of payment, the receipt or similar proof of purchase, a form of ID, and the product to return the item to PetSmart.
PetSmart will issue a refund using the original form of payment that you used when purchasing.
If you do not have your method of payment or have lost your receipt, you may be issued a PetSmart merchandise card instead.
Petsmart can look up my receipt
Manage and store your PetSmart account, billing, and shipping information. Your recent Orders and Treats Points History: You will be able to track all of your orders, locate receipts, as well as access all order information in one easy place.
What Is Petsmart Return Policy On Dog Food?
The PetSmart dog food return policy allows customers to return wet and dry dog food for a full refund or exchange as of 2022. Unopened packaging must be returned to PetSmart within the following 14-day period: 60 days for unused food, and 14 days for a new or improved product. Customer may get a store credit if the receipt is not provided.
Petsmart Can Take the Hamsters Back
Can I Return Live Animals? Yes. If you’ve ever walked around a PetSmart store you know they sell critters like snakes, iguanas, mice, rats, hamsters, and other cool creatures. If you find yourself in a situation where you need to return one of these animals you have 14 days from date of purchase to do so.Dec 2, 2021
Can You Return An Adopted Pet To Petsmart?
PetSmart allows you to take back a pet. – Quora. You usually have 2 weeks to return the animal or get your money back. However, if you are having second thoughts past two weeks, most petsmarts will still take the animal back and adopt it out at no cost to another person.
.Petsmart Return Policy 2022 (Pets, No Receipt, Chewy + More)