Amazon Stolen Package Policy (What To Do, Refunds + More)
You can shop online from your smartphone or laptop. The only thing is you have to wait for your package to arrive, which may raise concerns about stolen packages depending on where you live and how often you’re home.
If you love to shop online like me but you have security concerns, you may be wondering what is Amazon’s stolen package policy?
Amazon’s Stolen Packet Policy 2022
With over one million package being lost or stolen each day in the U.S.A, it is clear that theft of parcels has hit new heights. Amazon’s A-to-z Guarantee protection protects customers against most packages being stolen. Amazon allows you to file for a reimbursement if your order is not returned by the seller.
You’re a victim of theft.
Amazon has several options for protection against stolen packages, so if you suspect your package has been stolen, you can report it on your Amazon account.
You should first check to see if your order is on its way. There is a chance that your order didn’t reach you because of bad weather or other circumstances.
It’s possible for your package to appear on the front door or in your mailbox, but not delivered.
The possibility exists that Amazon’s driver may have made an error and delivered your parcel to the wrong address.
Amazon allows you to make a report about any problem in your account, including missing package.
It is important to keep your eyes open for any suspicious packages. There could be an attempted delivery notice or it may have been dropped at your mailbox.
The official Amazon site advises that you wait at least 48 hours before you send your package. In rare instances, the packages might appear as delivered but have not been dropped off.
You may experience this if your local area has multiple shipping companies handling your order, rather than Amazon.
How To Report A Stolen Amazon Package?
Register to access your Amazon account and click on the missing package. You should note that the reporting procedure varies depending upon whether or not the item was sold directly by Amazon.
The seller must be contacted first if you wish to submit a stolen package report if you purchased the item through Amazon Marketplace.
The order transaction details will appear in your account. Here you can choose to contact the seller. You can send them a message directly via the Amazon website or app, and then you need to give them 24 hours to respond.
If the seller does not contact you within 24 hours, then you can proceed to file a complaint.
If you are unable to locate your items, then click on the order. Follow the prompts and report the problem.
Amazon or the third seller will contact you in order for them to address the problem further and find a solution.
Amazon fulfils all orders. Simply go to the order page and click the View/File Claim option.
Complete the fields, including the explanation of when the package was expected and what happened to it.
You have the opportunity to give as much detail as possible, even if security cameras show someone actually taking it.
If you do not have cameras, provide clear and honest details so that it is easier for your refund to be processed.
If you haven’t received any response and it’s been a few days, you can follow up by contacting Amazon Customer Service directly.
Does Amazon Give Refunds On Stolen Packages?
Amazon handles most package theft reports, giving shoppers confidence and keeping them returning to purchase more.
Protected by the A-toz guarantee, packages containing stolen items from third-party Amazon sellers will be returned to their original owners. These guarantees ensure that buyers are assured they will be compensated for any stolen packages.
Amazon offers replacements and refunds for all items, even if they are directly sold. This helps to protect Amazon’s reputation in the event of stolen packages.
Track your claims on Amazon. The payment to your account is then returned.
Amazon may deny you a claim if the seller provides proof that the delivery was successful or if the information is false.
How Common Are Stolen Amazon Packages?
Amazon has numerous options for safe shipping, such as setting shipping speed preferences so you can make sure you’re home, signatures on expensive items, and in-home, garage, or car deliveries for Prime members using Amazon Key.
Amazon is unable to prevent every package from being taken, despite all its safeguards and a great reputation for timely, safe delivery.
It is estimated that there are more than 1.7 million lost and stolen packages in America each day. Amazon is unfortunately the most popular e-retailer in the US.
1 in 3 Americans say they’ve had at least one package stolen, leading to $25 million in lost goods every day.
A Security.org survey found that Amazon parcels are more likely to be stolen than USPS packages. Only 43% of those surveyed reported theft.
Amazon packages are much more likely than FedEx packages or UPS to be stolen, according to research. Amazon also offers protection against package theft.
We have several posts that will help you learn more about Amazon. These include why Amazon hates people, what Amazon packages are signed for, and how safe Amazon is to shop online.
Amazon, the largest online retailer of merchandise and services, has shipped billions every year. As the theft of packages increases in America, porch pirates have been known to be looking for Amazon boxes.
Amazon buyers have the A to Z Guarantee which covers package theft. This guarantees that you will get a full refund or a replacement for any stolen packages.
If you suspect that your package may have been stolen and it is not showing up in Amazon’s account, then you can call the seller to start the claim procedure for a reimbursement.
.Amazon Stolen Package Policy (What To Do, Refunds + More)